Moneybox

Alex

How to pay into and withdraw from Moneybox products

An outline of the various methods you can use to add funds to your account(s) with us 💸

Outlines the reasons payments can be on hold plus how to unpause and get started again.

An overview of the timings of our weekly payment cycle.

An overview of how instant bank transfers work for all of our accounts.

Where to check and change your weekly payment settings in the app.

Information on how to cancel an in-progress weekly collection.

Your 'upcoming collection', and how to change it, explained.

Some detailed troubleshooting steps that may help if you're having issues making an instant bank transfer.

Outlines the reasons instant bank transfers may not be available for your account

A guide to withdrawing from the various types of accounts we offer at Moneybox

How request a withdrawal from an ISA or GIA.

How to initiate a withdrawal from a Lifetime ISA.

Everything you need to know about withdrawing from our Cash ISA, Notice Accounts, Simple Saver, and Reward Savings Account

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

{assigneeName} needs more information from you