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How can I pay into my account(s)?
How can I pay into my account(s)?

An outline of the various methods you can use to add funds to your account(s) with us ๐Ÿ’ธ

Brandon avatar
Written by Brandon
Updated over a week ago

There are a few methods you can use to add funds to your account(s) with us! Payments are taken from your linked bank account, so youโ€™ll need a UK current account linked in order to deposit into your account(s). You can change this in Settings > Tap your name > Bank accounts > Linked account.

For information on how to change your payment settings, please see Can I change my payment settings? and for more on how our weekly payment timings work, please see How does the Moneybox collection cycle work?

Instant bank transfers

If you hold an ISA, Junior ISA, General Investment Account, Personal Pension, Simple Saver, or one of our Lifetime ISAs, you can add funds within minutes using an instant bank transfer, and you do not need an active Direct Debit mandate for this. To add funds via an instant transfer, head to Accounts > Tap on your account > Add money.

Please note that we do not issue account numbers or sort codes at Moneybox, as all of our payments are taken directly from the app. We're not currently able to accept payments made outside the Moneybox app. Any payments made outside the app will be returned to your bank account, typically within 24 hours.

If you're having trouble making an instant bank transfer, check out our troubleshooting article under 'Instant bank transfers: How they work & troubleshooting'.

ISA/LISA transfer in

If you have an existing ISA or Lifetime ISA you'd like to transfer in to a Moneybox ISA or LISA, you can initiate a transfer in the app in Settings > Transfer in an existing ISA โœ‰๏ธ

Weekly collection cycle

All of our accounts can be paid into via our weekly collection cycle. Funds are added to your upcoming collection in the Home tab, and then this amount is collected weekly on Wednesday. On Monday, the payment leaves your bank account and is added to your balance by the end of the next day.

To pay in via our weekly collection cycle, youโ€™ll need an active Direct Debit in order for us to collect the funds.

Below is an outline of all the different methods you can use to add funds for our weekly collection ๐Ÿ‘‡

๐Ÿ’ธ One-off deposit: you can add a one-off deposit which wonโ€™t recur using the 'edit' button in the home screen and entering an amount.

๐Ÿ“… Weekly deposit: this is a recurring weekly payment for a set amount, which can be set up/changed any time in Settings > Weekly deposit.

๐Ÿš€ Payday boost: a monthly deposit which is automatically added to your weekly savings total on your preferred day. You can set up a payday boost in Settings > Payday Boost.

๐Ÿ’ฐ Round ups: connect a bank account for round ups to view your transactions in the Moneybox app and round up the spare change. Round ups can be set up in Settings > Round ups.

Finally, if you hold a Stocks & Shares ISA, you can also set up a weekly investment into individual stocks! To set this up, head to Accounts > Stocks & Shares ISA > Add more funds or stocks > Stocks.

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