Moneybox

An outline of the various methods you can use to add funds to your account(s) with us 💸

How can I pay into my account(s)?

Outlines the reasons payments can be on hold plus how to unpause and get started again.

An overview of the timings of our weekly payment cycle.

An overview of how easy bank transfers work for all of our accounts.

Where to check and change your weekly payment settings in the app.

Information on how to cancel an in-progress weekly collection.

Your 'upcoming collection', and how to change it, explained.

Some detailed troubleshooting steps that may help if you're having issues making an easy bank transfer.

Outlines the reasons easy bank transfers may not be available for your account

How to use our manual bank transfers feature to send a payment to Moneybox from your linked bank account

When to expect your manual bank transfer to be added to your balance.

Troubleshooting for payments made via manual bank transfer.

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

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