Moneybox

An outline of the various methods you can use to add funds to your account(s) with us 💸

How can I pay into my account(s)?

Outlines the reasons payments can be on hold plus how to unpause and get started again.

An overview of the timings of our weekly payment cycle.

An overview of how instant bank transfers work for all of our accounts.

Where to check and change your weekly payment settings in the app.

Information on how to cancel an in-progress weekly collection.

Your 'upcoming collection', and how to change it, explained.

Some detailed troubleshooting steps that may help if you're having issues making an instant bank transfer.

Outlines the reasons instant bank transfers may not be available for your account

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

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