Moneybox

If you're seeing a message in the Moneybox app that easy bank transfers aren't available for your account, this can be for a few different reasons:

• Your bank is not supported - you can see the full list of supported banks <a href="https://www.moneyboxapp.com/faqs/which-banks-do-you-support-for-round-ups/?" rel="nofollow noopener noreferrer" target="_blank">here</a> on our website

• You have previously cancelled your account within the cancellation period, which means you cannot re-open the account and make further payments

• Payments on your account are frozen - please contact our Support team if you'd like to unfreeze payments into your account.

• For a Lifetime ISA, you have not opened your LISA before your 40th birthday, or your details do not match HMRC's records and we are currently unable to open your LISA

Outlines the reasons easy bank transfers may not be available for your account

Why aren't easy bank transfers available for me?

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you