Each of your Moneybox products has its own account reference, which we use to identify your products and for ISA, LISA, JISA, and Pension transfers to other providers. Account references are 12 characters long and can be found on your statement.
You can view and generate statements in Settings > Statements & documents – we no longer use your National Insurance number as your account reference, so you may need to generate a new statement to find your up to date account reference.
If you’re looking to transfer out, please note that your Moneybox account doesn’t have a sort code; however, your new provider should be able to process a transfer in as usual without this.
If you’d like to pay into your Moneybox account via manual bank transfer, you can find the account number and sort code for your product in Wealth > Select your account > More > Manual bank transfers.
If you hold multiple products which support manual bank transfers, please note that each account has a different sort code and account number.