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How does the Moneybox collection cycle work?
How does the Moneybox collection cycle work?

An overview of the timings of our weekly payment cycle.

Brandon avatar
Written by Brandon
Updated over 3 months ago

Any funds added to your upcoming collection total in the Home tab of the app are taken from your bank account on a weekly payment cycle. You can check and change your linked bank account in Settings > Tap your name > Bank accounts > Linked account.

For most of our accounts (excluding our Notice Accounts and Reward Savings Account), you can also make payments of £100 or more in minutes via instant bank transfer. Instant bank transfers can be initiated in Accounts > Select your account > Add money.

Here's an overview of what to expect from our weekly collection cycle👇

Step 1 🐣

Your upcoming collection total in the Home tab is collected on Wednesday at around midday. At this stage, you’ll be able to see this collection appear in the ‘Recent activity’ section of the Accounts tab, and your upcoming collection will reset, ready for you to add funds for the following weekly collection.

The Wednesday collection just means that we have logged the amount you wish to pay into your account, so no funds leave your bank account on this day

Step 2 🐥

The money leaves your bank account via this Direct Debit early the following week (usually on the Monday). Then, by the end of the day on Tuesday you'll see your deposit added to your balance.

Step 3 🐔

For cash accounts: Once your money has been deposited with the partner bank(s) powering your account on the Thursday, you’ll begin earning interest 💸

For investment accounts: Your money is submitted for investment on the Thursday after it leaves your bank account. You'll be able to see the money you've invested split between each of your chosen assets the following week in the Accounts tab.

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