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What if I change my mind?
What if I change my mind?

How you can cancel a Junior ISA (JISA) if you decide it's not right for you.

Alex avatar
Written by Alex
Updated over a year ago

You can cancel your Moneybox Junior ISA within 30 days from the day funds have first been collected from the Moneybox app. If you have opened your Junior ISA via transfer from another provider, you will have 30 days from the date your transfer is received to exercise your right to cancel. We cannot return your Junior ISA to the provider you made a transfer from, therefore, if you chose to cancel once the transfer has taken place you will need to arrange for another Junior ISA provider to accept the transfer.

To cancel a JISA, please get in touch with the team via the in-app chat, or by emailing support@moneyboxapp.com.

If you have invested in assets during this period, these will be sold and you will receive back your original contribution (minus any shortfall). Where a profit has been made, you will receive your original contribution amount.

Once the cancellation period has ended, funds can only be withdrawn from a Junior ISA by the child once they turn 18, except in cases of terminal illness or death.

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