You can look at any statements or emails from your provider to locate the information. The name and format of policy numbers varies greatly between providers, so if you can't locate your policy number, please send a photo of your pension statement to our support team via the in-app chat or by email to support@moneyboxapp.com and we'll be able to help!

If you are unable to find the information you need, we'd also recommend calling your previous provider to see if they can help.