We’re not currently able to accept every type of pension. We can only accept old UK pensions which you or your employer are not contributing to.
In addition to this, if your old pension is a ‘defined benefit’ scheme or has any special benefits (for example, a greater than 25% tax-free drawdown amount), we wouldn’t be able to accept this.
We also cannot accept a transfer if your pension is subject to exit fees (this means a penalty that is applied by your existing pension provider for transferring out).