If your pension is invested, we’ll need to sell your investments before we can pay the money into your linked bank account. The sell down and payment process can take up to 2 weeks to complete. We’ll send you an email once your withdrawal has been paid.
If you’re making a full withdrawal and have pending tax relief, we’ll need to receive the tax relief from HMRC before we can process your payment. This means your pension withdrawal may take up to 2 months to complete.