If you’re transferring your Moneybox ISA or LISA to another provider, you can find your account reference on your statement in Settings > Statements and documents.
We no longer use your National Insurance number as your account reference, so you may need to generate a new statement to find your up to date account reference.
Your Moneybox account doesn’t have a sort code, however your new provider should be able to process your transfer without this.
Please don’t use the account details shown in the app under ‘Manual bank transfers’ - these details are only used when you’re making a payment from your bank account into your Moneybox account.
If your new provider asks for any other information, it’s best to check with them what they need before submitting your transfer request.