Withdrawals can be requested in-app in Settings > Withdraw.
Once you initiate a withdrawal, the amount requested continues to earn interest over the notice period, which is either 32, 45, 90, 95, or 120 days, depending on your account.
For our 90 Day Notice, your notice period begins on the same day your withdrawal is requested. For our 32, 45, 95, and 120 Day Notice products, your notice period begins on the next available working day.
We’ll then send your withdrawal back to your direct debit linked bank account on the next available working day after the notice period has ended. You’ll receive an email to confirm, and the money will reach your bank account by the end of the working day, typically by 6pm.
You can have multiple withdrawals in progress at once, and you can track the progress of each withdrawal in the app by heading to Home > In progress.