Transfers between Cash ISAs should complete within 15 working days of your initial transfer request. If you’re transferring to or from a Stocks & Shares ISA, this period is 30 calendar days.
When your previous provider has completed the transfer and sent the money, it can take between three to five working days to reach us. Our team will keep you up to date throughout the process, and you can view the status of your transfer in the app in Wealth > Select your account > Activity.
Once we’ve received the payment and the required information from your previous provider, we will apply the funds to your Moneybox account within three working days and the transfer is complete! For cash accounts, this is when you’ll begin earning interest on your transferred funds.
For ISA to LISA transfers, please note that the subscription date of the transfer will be the date we receive the payment and documentation from your current provider.